Accessibility Statement
Please read this policy carefully before using our service.
Last Updated: 22nd December 2024
At Different Breed ®, we are a disabled-led organisation fully committed to creating accessible digital experiences. We strive to lead the way in accessibility, but we recognise that we may not always get everything right. Your feedback is invaluable to us, and together, we can continue to improve and set new standards for inclusion.
Measures to Support Accessibility
To ensure accessibility remains central to everything we do, Different Breed Ltd takes the following measures:
Accessibility is embedded in our mission, core values, and solutions.
Internal policies prioritise accessibility at every stage of development.
Accessibility is integrated into our procurement practices.
We appoint an Accessibility Officer to oversee compliance and improvements.
Our team receives ongoing accessibility training and education.
We set clear accessibility goals and ensure team-wide accountability.
Formal quality assurance processes include rigorous accessibility testing.
A Lived Experience Advisory Board, composed of individuals with disabilities, actively guides and informs all our solutions to ensure real-world usability and relevance.
Conformance Status
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which is widely recognised as the gold standard for accessibility. We are proud of our progress but remain open to learning and improving.
Feedback
We know accessibility is a journey, and your experiences matter to us. If you encounter any barriers or have suggestions for improvement, please let us know:
Response Time: We aim to respond to feedback within 2 business days.
Your feedback directly contributes to making Different Breed ® better for everyone.
Compatibility with Browsers and Assistive Technology
Different Breed ® has been tested to ensure compatibility with:
Modern browsers that support HTML, CSS, and JavaScript.
Assistive technologies such as VoiceOver on MacOS.
Please note that we do not actively support browsers or mobile operating systems older than three major versions.
Technical Specifications
Different Breed ® relies on the following technologies for accessibility compliance:
HTML
WAI-ARIA
CSS
JavaScript
Limitations and Alternatives
Despite our best efforts, some limitations may still exist. Below are known issues and how we aim to address them:
User Contributions: Content submitted by third parties (e.g., text, images) may lack proper structure or alternative text. While we monitor and encourage best practices, we cannot guarantee the quality of externally submitted content. If you encounter an issue, please contact the organisation hosting the content or notify us directly, and we’ll assist where possible.
We welcome your insights to uncover and resolve any issues not listed here.
Assessment Approach
We assess the accessibility of Different Breed ® through:
Self-evaluation and internal testing.
Regular feedback from our Lived Experience Advisory Board.
Regular feedback from our users and their customers.
How We Handle Complaints
If you report an accessibility issue, we aim to:
Acknowledge your feedback within 2 business days.
Propose a solution or update within 10 business days, allowing time for our Advisory Board to review and provide insights.
If you are not satisfied with our response, please contact our Founder and CEO Craig Pryde directly. Craig is always happy to personally address concerns and work with you to find a resolution:
Formal Approval of This Accessibility Statement
This Accessibility Statement is approved by:
Craig Pryde
Founder & CEO, Different Breed Ltd
Last updated
Was this helpful?